SUPPORT

Product Repairs, Service & Return Authorization Requests

Biamp provides comprehensive support for products under warranty and outside warranty. If you’re having trouble and need technical repairs / support, or need to return product, complete the relevant Return Authorization form below and a representative will contact you to discuss support options.

You can also contact us at support@biamp.com or 877-242-6796.

For product order inquiries, send an email to orders@biamp.com.

Choose this RA form for tech support / repair

RA – Product Repair
or Replacement Needed

Have a malfunctioning Biamp product? Our Technical Support team is on hand to determine if a repair or replacement is necessary. Click below to submit a return authorization request, and a team member will reach out to assist you.

SUBMIT REQUEST HERE

Select this RA for product returns for credit

RMA – Return Material Authorization For Credit

Products that are unopened and purchased within the previous six months of the Return Authorization request, may be returned with a restocking fee of 15% applied.

A return authorization number is required to return a product.

SUBMIT REQUEST HERE

Loudspeakers Services

Loudspeaker Field Servicing and Parts

You can always return a loudspeaker for repair, but sometimes it’s easier to have it fixed in the field. Biamp utilizes Authorized Field Service Stations across the continental U.S. that can help. You can also order replacement parts if needed.

LOUDSPEAKER SERVICING

*PLEASE NOTE: Submitting a Return Authorization (RA) request does not guarantee an RA will be generated. These requests are reviewed individually by our expert team members to determine whether an RA is necessary. If an RA does not appear to be necessary, our team members will still reach out to assist you!